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Crucial conversations: tools for talking when stakes are high

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When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want..,

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Availability

200600364

158.2 PAT c

Z. HANDIMAN

Available

Detail Information

Series Title

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Call Number

158.2 PAT c

Publisher

New York : McGraw-Hill., 2002

Collation

xv,240p.; 23 cm.

Language

English

ISBN/ISSN

0-07-140194-6

Classification

158.2

Content Type

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Media Type

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Carrier Type

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Edition

-

Subject(s)

INTERPERSONAL RELATIONS

Specific Detail Info

n

Statement of Responsibility

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Other version/related

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